Privacy Policy

Effective Date: January 1, 2025

1. WHAT WILL WE DO WITH THIS INFORMATION?

All personal information collected will be used to enhance your experience on our site and make browsing more efficient and enjoyable. When you access our site, we also automatically obtain your device's Internet Protocol (IP) to gather data about the browser and operating system in use.

Emails, WhatsApp messages, or other communications will only be sent with your consent. In these communications, you may receive information about our company, news, new products, services, and updates.

2. CONSENT

How do we obtain your consent?

When you provide personal information, such as your name, phone number, and address, to complete a transaction, verify your credit card, place an order, arrange a delivery, or process a return, we understand that you consent to the collection of this data.

If we request your information for additional purposes, such as marketing, we will either ask for your direct consent or offer you the opportunity to decline.

How to withdraw your consent?

If you change your mind after providing your information, you can withdraw your consent at any time by contacting us.

3. DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

4. THIRD-PARTY SERVICES

Generally, the third-party suppliers we use will collect, use, and disclose your information solely to perform the contracted services.

However, some suppliers, such as payment gateways, have their own privacy policies regarding the transaction information they handle. We recommend that you read the privacy policies of these suppliers to understand how your information will be managed.

Remember that certain suppliers may be located or have facilities in jurisdictions different from ours, and your information could be subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party app or site, you will no longer be governed by this Privacy Policy.

5. Links

When you click on links on our site, you may be redirected to external websites. We are not responsible for the privacy practices of those sites and encourage you to read each one's privacy policies.

6. SECURITY

To safeguard your personal information, we take necessary precautions and follow industry best practices to ensure it is not inappropriately accessed or disclosed. If you provide us with your credit card information, it will be encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.

While no method of transmission over the Internet is 100% secure, we adhere to all security requirements and standards accepted by the industry.

7. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. We recommend reviewing it regularly. Changes will take effect immediately upon publication.

If our company is acquired or merged with another, your information may be transferred to the new owners so that we can continue to offer our services.

14. Contact

For questions or requests regarding data privacy:

ZAP ECOM LTDA

CNPJ: 53.806.684/0001-80
Email: contato@zapecom.io
Phone: CLICK HERE TO TALK WITH US!